Terms of Service
Last updated: January 5, 2026
Agreement to Terms
By accessing or using Orbweva's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
Orbweva provides AI-powered marketing automation services including lead generation, content creation, and customer support solutions. Specific service details, deliverables, and pricing are outlined in individual service agreements.
Service Agreements
Each engagement is governed by a separate service agreement that outlines:
- Scope of services and deliverables
- Pricing and payment terms
- Timeline and milestones
- Specific guarantees and refund conditions
Payment Terms
- Setup fees are due upon agreement signing
- Monthly fees are billed in advance
- All prices are in USD unless otherwise specified
- Late payments may result in service suspension
Guarantees and Refunds
Our service-specific guarantees are outlined in your service agreement:
- Lead Generation: 10 qualified contacts in 30 days or setup fee refunded
- Content Engine: Live in 30 days or setup fee refunded
- AI Support: Live in 7 days or setup fee refunded
Refund requests must be submitted in writing within the guarantee period. Refunds apply to setup fees only and are subject to the terms in your service agreement.
Cancellation
- Services are month-to-month after the initial setup period
- Cancel anytime with 30 days written notice
- No refunds for partial months
- You retain ownership of all assets created for you
Intellectual Property
Your Content
You retain ownership of all content, data, and materials you provide to us. You grant us a license to use this content solely for providing our services.
Deliverables
Upon full payment, you own all deliverables we create for you, including landing pages, content, and trained AI models specific to your business.
Our Property
Orbweva retains ownership of our proprietary systems, processes, and general methodologies.
Confidentiality
We treat all client information as confidential. We will not share your business information, strategies, or data with third parties except as necessary to provide our services or as required by law.
Limitation of Liability
To the maximum extent permitted by law, Orbweva's liability is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Acceptable Use
You agree not to use our services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Distribute spam or malicious content
- Engage in fraudulent or deceptive practices
- Harm minors or vulnerable individuals
Third-Party Services
Our services may integrate with third-party platforms and tools. Your use of these services is subject to their respective terms and conditions.
Modifications
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These terms are governed by the laws of South Australia, Australia. Any disputes shall be resolved in the courts of South Australia.
Contact Us
If you have questions, please contact us at:
Email: hello@orbweva.com